{"id":15809,"date":"2024-05-16T09:12:14","date_gmt":"2024-05-16T09:12:14","guid":{"rendered":"https:\/\/eshop-staging.hannah.hk\/?page_id=15809"},"modified":"2024-08-16T09:27:55","modified_gmt":"2024-08-16T09:27:55","slug":"%e8%b4%a7%e5%93%81%e8%b5%84%e8%ae%af%e5%8f%8a%e9%85%8d%e9%80%81%e5%ae%89%e6%8e%92","status":"publish","type":"page","link":"https:\/\/eshop-staging.hannah.hk\/en\/%e8%b4%a7%e5%93%81%e8%b5%84%e8%ae%af%e5%8f%8a%e9%85%8d%e9%80%81%e5%ae%89%e6%8e%92\/","title":{"rendered":"Product information and delivery arrangements"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"15809\" class=\"elementor elementor-15809\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c22eabf elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"c22eabf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c5906c\" data-id=\"4c5906c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2192fb1 elementor-widget elementor-widget-razzi-heading\" data-id=\"2192fb1\" data-element_type=\"widget\" data-widget_type=\"razzi-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"razzi-heading-wrapper\"><h2 class=\"razzi-heading-title\"> Product information and delivery arrangements\n<\/h2><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e9e34d elementor-widget elementor-widget-text-editor\" data-id=\"1e9e34d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 29-01-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Please note that after order confirmation, we will process your order within 3 business days. If you have any objections or questions regarding the product or delivery arrangements, please follow up with us by emailing cs@hannah.hk within 24 hours. If we do not receive any notification, your order will be packaged and delivered as scheduled.<\/p><ol><li>From confirmation to shipment arrangement, it generally takes 3-5 business days for processing and delivery (applicable only to Hong Kong or Macau).<br \/><br \/><\/li><li>We will use SF Express\/Post Office delivery companies (only applicable to Hong Kong or Macau).<br \/><br \/><\/li><li>Customers can provide information on other delivery companies\/personnel, and our company will arrange delivery on their behalf (suitable for overseas and domestic regions).<br \/><br \/><\/li><li>All inquiries regarding shipments and orders will be prioritized via email (inquiries on Saturdays, Sundays, and public holidays will be processed on the next normal working day).<br \/><br \/><\/li><li>Customers must register by providing a valid and frequently used email address and telephone number. All matters concerning shipping arrangements, reshipment, and delivery delays will be communicated via email or mobile application notifications. Please pay attention to notifications issued by HANNAH.<br \/><br \/><\/li><li>Delivery time may be extended due to factors such as statutory holidays, weekends, customs clearance, delayed payments, and freight confirmations.<br \/><br \/><\/li><li>After shipment, you will receive the tracking number for your order via email or mobile app. Using this tracking number, you can track your order&#039;s delivery status on the courier company&#039;s website.<br \/><br \/><\/li><li>When you receive the goods, you must verify their authenticity and sign the delivery note after inspection.<br \/><br \/><\/li><li>Delivery service is available between 9:00 AM and 8:00 PM, with the exact time depending on the courier company. If needed, you can also have your chosen courier pick up your shipment from our shipping center.<br \/><br \/><\/li><li>In the event of any dispute regarding the order, HANNAH reserves the right to make the final decision on providing online shopping services on a case-by-case basis.<br \/><br \/><\/li><\/ol><p>Please note: Delivery service is only available within Hong Kong or Macau (excluding outlying islands). For overseas and domestic delivery services, customers are welcome to provide the delivery company&#039;s information to arrange shipments. For further assistance,<\/p><p>Please email cs@hannah.hk for inquiries.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-129fa24 elementor-widget elementor-widget-spacer\" data-id=\"129fa24\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 29-01-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u8d27\u54c1\u8d44\u8baf\u53ca\u914d\u9001\u5b89\u6392 \u987e\u5ba2\u8bf7\u6ce8\u610f\u5728\u786e\u5b9a\u8ba2\u5355\u540e\uff0c\u6211\u4eec\u5c06\u4f1a\u57283\u4e2a\u5de5\u4f5c\u5929\u5185\u5904\u7406\u9601\u4e0b\u8ba2\u5355\u3002\u5982\u60a8\u5bf9\u8be5\u5546\u54c1\u6216\u9001\u8d27\u5b89\u6392\u6709\u4efb\u4f55\u5f02 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15809","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/eshop-staging.hannah.hk\/en\/wp-json\/wp\/v2\/pages\/15809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eshop-staging.hannah.hk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eshop-staging.hannah.hk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eshop-staging.hannah.hk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eshop-staging.hannah.hk\/en\/wp-json\/wp\/v2\/comments?post=15809"}],"version-history":[{"count":7,"href":"https:\/\/eshop-staging.hannah.hk\/en\/wp-json\/wp\/v2\/pages\/15809\/revisions"}],"predecessor-version":[{"id":16241,"href":"https:\/\/eshop-staging.hannah.hk\/en\/wp-json\/wp\/v2\/pages\/15809\/revisions\/16241"}],"wp:attachment":[{"href":"https:\/\/eshop-staging.hannah.hk\/en\/wp-json\/wp\/v2\/media?parent=15809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}