Privacy Policy

HANNAH ("Hannah" and "we") takes your privacy very seriously. We are committed to meeting international standards for personal data protection. The following policy ("Privacy Policy") complies with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). We believe that the Personal Data (Privacy) Ordinance already encompasses most of the legal obligations for personal data protection in other jurisdictions.

Your use of this website/mobile application (the "Website") is subject to the terms of the Website/Mobile Application's Privacy Policy and Terms and Conditions of Use.

We recommend that you read the Privacy Policy carefully. The Privacy Policy contains what personal data we collect from you, when we collect it, and how we use and protect your personal data.

If you submit your personal data, you agree to the use of such personal data in accordance with the Privacy Policy.

Personal Data We Collect from You

We collect your personal data to provide our services to you. We collect the necessary personal data from you based on your use of this website.

• If you do not register an account, we will not collect any personal information from you, but you will not be able to enjoy the services we provide to registered users.
• As a registered user, we will collect your contact information, including but not limited to your name, phone number, Facebook, WeChat and email address, in order to update you and send you information such as special offers.
• To place an order on this website, we will collect the following information to process and ship your order:-
• Your full name;
• Correspondence address and/or billing address;
• Payment details, including credit card and bank information; and
• Contact details, including contact name, phone number, and email address.
• We may aggregate information and statistics to monitor usage of this website. These statistics will not include information that can be used to identify you. Information may include browser type and version, operating system, Internet address (IP address), domain name, and GPS.

Use of your personal data

The information we collect from you may be used to:-

• Provide goods and/or services to you;
• To notify you of goods and/or services provided by us;
• verify your identity;
• provide your details to your credit card provider to process payment instructions for goods and/or services we provide to you and to check your credit and payment status;
• Hanna's business planning and to improve our products and/or services;
• With your consent, the marketing and advertising of goods and/or services of Hanna, its related companies, agents, contractors and third-party suppliers;
• Disclosures under "Protecting Your Information" below; and
• Any other purpose that you and we may agree upon, including for the goods and/or services you ordered as specified in your order.
  
  

Protection and Disclosure of Your Personal Data

We are committed to protecting the information we collect from you. We will implement appropriate security measures to protect your personal data and prevent unauthorized access to your personal data, such as limiting access to your personal data to necessary use.

We will not disclose your personal data to third parties unless:-

• as part of our provision of services to you, such as delivering your order and paying for any products you order;
• To protect our rights or property, the Site, and/or other users of the Site;
• To conduct potential fraud checks; and
• In accordance with statutory or contractual obligations or as required by the courts.
  
  

Marketing

With your consent, we may provide you with information about special features of this website, any other services or products, or information about us, our affiliates, agents, contractors, and third-party suppliers that we believe may be of interest to you, through mobile applications, email addresses, WhatsApp, WeChat, mailing addresses, and phone numbers. If you do not wish to receive such information, please email [cs@hannah.hk]. If you agree to receive the marketing information we provide as described above, you may opt out at any time at a later date.

Third-party links

This Privacy Policy applies only to this website. If you link to other websites or submit information to third parties through this website, please read the privacy policies of those websites or parties. We do not accept any responsibility or liability for their privacy policies.

and change your personal data

You have the right to access or correct your personal data held by us. If you require a copy of some or all of your personal data, you should send a completed "Data Access Request Form" provided by the Hong Kong Privacy Commissioner for Personal Data (http://www.pcpd.org.hk/english/publications/files/Dformc.pdf) together with relevant identification (a copy of your Hong Kong identity card or passport) and the appropriate fee for your access request to the address below. Once we have satisfied you that we have provided your identity, we will respond to your request within 40 days of receipt.

If you wish to correct or delete any personal data you have provided to us, you must submit the Personal Data Correction Form together with the relevant identification document (a copy of your Hong Kong identity card or passport) to the address below.

Disclaimer

No data transmission is completely secure. Although we will do our best to protect your personal data, we cannot ensure or warrant the security of any information you provide to us. By using this website, you agree to the transmission of your personal data at your own risk.

language

This Privacy Policy is available in both English and Chinese. If there is any discrepancy between the English and Chinese versions, the English version shall prevail.

Contact Us

We welcome your comments regarding this website and our Privacy Policy. If you have any questions or comments regarding this Privacy Policy, please write to Mr. Jacky Chau at Room 1201, San Sing Building, 17 Hankow Road, Tsim Sha Tsui, Kowloon, or email us at cs@hannah.hk.